91����Ƶ

This Chick Bakes is a wholesale supplier of baked goods with a special focus on
gluten-free in the Tri-State area of New York. CEO and Executive Baker, Hope
Jones, prides her business on cookies and cakes that are renowned for their fresh
and fun flavor combinations that clients like Bruce Springsteen and Jon Bon Jovi
love too! Their products are made from the  nest ingredients with no trans-fats,
high fructose corn syrup, artificial flavors, or preservatives. The only thing missing
was an ordering system as fresh as they are.

"91����Ƶ has been a business changer! It makes our company's and our client's work experience so much easier, saving time, resources, and sanity!"

One of the most valuable tools for TCB on the app is the messaging capability, which has
enhanced communication and collaboration for them. “I really like that I am able to
communicate with my clients via messages directly to their emails right from my BC
“Messages” section.” Their most important request was getting orders in on time to create
their baking list for product delivery. Order cut-off  times have greatly helped organize their
business practice helping them deliver all orders fully and on-time.

91����Ƶ allows suppliers to display their full product list to all of their customers. This Chick
Bakes experiences a 60% increase in items ordered now that their older clients are able to
discover and order new and different items that they didn’t have exposure to previously. A
common concern amongst suppliers is their ability to encourage their customers to adopt
the platform and transact. Because 91����Ƶ is so user-friendly, TCB easily brought 70% of
their entire customer base onto 91����Ƶ within the first 6 months!

“So far my clients have transitioned easily onto BC.
They’ve really appreciated the ease of ordering and
the user-friendly interface that BC offers and they
have mentioned that BC keeps their ordering
organized and easy to keep track of.”

Jose Vicente, Operator for TCB, no longer wastes valuable time on phone calls and
dedicates his extra time to other projects such as, billing and selling products, retail orders,
retail website, and most importantly, baking. Their baked goods’ sales have increased since
their sales reps can now spend more time selling new items and less time keying in orders.

“After introducing 91����Ƶ to my clients, the
majority of them prefer online ordering
because of its simplicity since their time is just
as valuable to them.”

With 91����Ƶ, This Chick Bakes experiences a reduction in errors largely because the
platform is designed to guarantee order accuracy for buyers, leaving Jose to simply cross-
check outgoing orders. Because the app allows clients to be self-sufficient in ordering, TCB
has been able to keep labor costs low while increasing sales.

What This Chick Bakes loves about 91����Ƶ is “you guys listen to what I ask for and make it
happen! I’m very pleased with BC especially when you came along at a time when I was
looking for a source that provided the services that you provide to my clients; I was looking
for a user-friendly platform where my clients were able to place orders quickly and keep
themselves organized.”

“I am making more money from the additional sales
because people can see all our items for sale, not
just the 10 that they buy all the time.”

When 91����Ƶ asked TCB if they would recommend the platform to other suppliers they
said, “Of course we would. You have provided me with very friendly customer service since
the beginning.”